Are your lattes Paleo compliant?
We are Paleo compliant. We use only organic, wholesome ingredients and only lightly sweeten with dates.
How much caffeine is there in each latte? Do you have high caffeine and no caffeine ones?
Yes! We've got something for everyone - each latte ranges from 130 mg of caffeine per 11 oz bottle (1.5 cups of coffee) to 0 mg. Classic cold brew = 130 mg; Vanilla cold brew & Mocha cold brew = 100 mg; Matcha = 80 mg; Cacao = 25 mg; Golden turmeric = 0 mg.
How many calories are in each latte?
It varies from 130 to 150 calories. Each latte has also about 4g of protein and 4g of fiber.
What are your ingredients?
Organic almonds, dates, superfoods, dates, and coffee / tea. That's it!
Is each latte made with almond milk?
Yes! Almonds are a great source of nutrients and we sustainably source our organic ones.
Are the lattes raw?
No - we use a pasteurization method to ensure they are safe for all to drink.
How long do the milks last once delivered?
Orders are shipped with a minimum of 3 weeks shelf life when stored properly in the fridge. Please check the expiration date on the bottle·
Do the lattes contain dairy / gluten / soy?
Nope! Our lattes do not contain any dairy, gluten or soy (woo hoo!)
Are the lattes safe for pregnant women?
The pasteurization method that we use means they are not raw. However, we always recommend that pregnant women consult their doctor for more specific dietary guidelines and recommendations.
I need to change my order / delivery instructions. What should I do?
Totally get that! We will do our best to accommodate changes if the order has not been processed yet. Please contact us as early as possible.
ECO CONSCIOUS PACKAGING
Why are your bottles plastic, not glass?
Great question! We so wish we could use glass, but it’s less safe to ship and to produce in our facility. We don't want to have glass breaking and getting into the bottles! Instead, we use recycled materials when possible with our recyclable PET plastic bottles that are BPA free.
Are the shipping materials made with eco conscious and sustainable materials?
Yes! As a wellness focused company, we want to be mindful of not just our latte ingredients, but also what we’re using to lovingly and carefully ship them. Sustainability is very important to us.
The shipping box and case boxes are made partially of recycled materials and are themselves recyclable
The green foam liner (used in our larger 24 pack boxes and soon to be used in all boxes in the next few months) is made out of corn starch & can be safely dissolved by running it under the faucet
Finally, the ice packs can be reused for keeping lunch cold or for soothing sore muscles.
SHIPPING & RETURNS
How much is shipping?
Shipping is free with orders of $40 or more. Otherwise, shipping is $6.95.
When will I get my order?
Orders ship every Mon, Tue, and Wed. Orders placed on Wed through Sun, will ship the following Mon. Once shipped, you should receive your order within 2 to 3 days.
How can I track my order?
We ship via FedEx. Once we ship your order, you will receive an email with your FedEx tracking number so you can follow the progress of your order.
How will my order be packaged?
Your order will be packed in an insulated liner with ice packs in order to keep your Pop & Bottle cold during transit. Please place the lattes into a refrigerator once delivered. The green foam liner (in our larger 24 pack box and soon to be in our standard 12 pack boxes) is made from corn starch & can be safely dissolved by running it under the faucet.
ISSUES & CONTACT US
My package hasn’t arrived. What do I do?
You should receive an email with a tracking number once your package is shipped. If there seems to be issue with the delivery, please contact us and we’ll be there to help figure it out.
There is a problem with my order. What do I do?
First, so sorry about that! Please contact us and we’ll make it right by tracking down the right answer, refunding you, and / or sending you a replacement. Your happiness matters to us & we've got your back!
What is your returns policy?
Happiness guaranteed here! Money back and / or complimentary replacement if you're dissatisfied for any reason - we want to make sure your experience is amazing! Please contact us so we can make things right by you. Thank you so much for trying Pop & Bottle!